Privacy Policy
Last updated: May 20, 2026
1. Who We Are
This Privacy Policy describes how Driven 2 LLC dba Factory Direct EV ("we," "us," "our") collects and uses personal information when you visit factorydirectev.com or interact with our services.
2. Information We Collect
We collect information you provide directly, including name, email address, phone number, community/city, model interest, and any message content submitted through our forms or chat widget. We may also automatically collect anonymous usage data (browser type, referring URL, pages visited) via standard server logs and cookies.
3. How We Use Your Information
We use your information to: (a) respond to quote requests and inquiries; (b) notify you about upcoming tent sale events in your area; (c) process and fulfill orders; (d) improve our website and services; (e) comply with legal obligations.
4. SMS / Text Messaging
Phone numbers submitted to us may be used to send transactional and promotional text messages. We do not share, sell, or rent mobile opt-in data or consent to third parties for marketing purposes. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance.
5. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers (hosting, CRM, payment processors, delivery partners) strictly to deliver our services, and with law enforcement when required by law.
6. Cookies
We use cookies and similar technologies to operate the Site, remember preferences, and measure performance. You may control cookies through your browser settings.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined here or as required by law.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at cesar@factorydirectev.com.
9. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
11. Contact
Driven 2 LLC · 2683 Blue Finch Way, Green Cove Springs, FL 32043 · cesar@factorydirectev.com · (904) 338-7295.